Carer Gateway

Every day in Australia, millions of people provide care to a family member, loved on, friend or neighbour who needs help to go about their everyday lives.

In December 2015 the Australian Government launched Carer Gateway.

Carer Gateway provides information about services and support available for people who care for someone with a disability, chronic illness, dementia, mental illness or frailty due to age.

Carers can call Carer Gateway direct on 1800 422 737, Monday to Friday between 8am and 6pm, to speak to a member of the helpful, professional, Australian-based team who can help with information and provide links to local services.

Carers can also access information which can assist them in their caring role, such as practical tips on how to access financial and respite support. Visit the Carer Gateway website to find out more.

The Carer Gateway website has an interactive service finder to help carers locate their nearest support services.

The introduction of the Carer Gateway does not effect how carers access current support services, including those through lifeAssist.  Carers who are already accessing supports and services can continue to directly contact services through existing arrangements.

-December 2015